Last Updated: 19/11/2024

At Stor-eze Limited (“we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you rent containers from us or use our website. By using our website or engaging with our services, you agree to the practices described in this Privacy Policy.

We may collect and process the following types of personal information:

●Personal Identification Information: Name, address, email address, phone number.

●Payment Information: Credit card or bank details used to process rental payments.

●Rental Details: Information related to your container rental, including rental dates, type and number of containers, and delivery/collection details.

●Usage Data: Data about your interaction with our website, such as IP address, browser type, operating system, and pages visited.

We collect this information when you:

●Complete a registration form and sign an Agreement.

●Contact us directly, including by email, phone, or through our website.

●Interact with our website, for example by browsing or calling us.

●Make a payment for our services.

●To Provide Our Services: To process and manage your container rental, including fulfilling orders and managing payment.

●Customer Support: To respond to your queries, resolve any issues, and improve our customer service.

●Marketing: To send you promotional materials, newsletters, or offers related to our services (with your consent, where required).

●Compliance: To comply with legal obligations, including record-keeping for tax and accounting purposes.

●Website Improvement: To analyse and improve the performance and content of our website based on your usage patterns.

●Contractual necessity: To fulfil our contractual obligations with you (e.g, processing rental agreements, payments, and deliveries).

●Legitimate interests: For our legitimate business interests, such as improving our services and customer relations.

●Consent: When required, we will seek your consent to use your data for marketing or other purposes.

●Legal obligation: To comply with legal requirements (e.g., tax and accounting regulations).

We will not sell, trade, or rent your personal information to third parties. However, we may share your personal data with the following third parties when necessary:

●Payment Processors: To securely process payments for container rentals (e.g., payment gateway providers like PayPal, Stripe, etc.).

●Third-party Service Providers: To assist with services such as container delivery, customer support, or marketing. These third parties will only have access to your personal data as needed to perform their services and are obligated to keep your information secure.

●Legal Authorities: If required by law, such as in response to a subpoena, court order, or legal obligation.

We use cookies and similar technologies to improve your experience on our website. These may include:

●Essential Cookies: Necessary for the operation of the website (e.g, login authentication, session management).

●Performance Cookies: Used to analyse website traffic and usage patterns to help us improve our site (e.g., Google Analytics).

●Marketing Cookies: Used to track your preferences and deliver relevant advertisements (e.g., Google Ads, social media tracking).

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience on our website.

We will only retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal requirements (such as for tax, accounting, or legal purposes). After this period, we will securely delete or anonymise your personal data.

We are committed to protecting your personal data and take reasonable precautions to prevent the loss, misuse, or alteration of your personal information. This includes using encryption (e.g., SSL certificates) to secure sensitive data such as payment information. However, no method of transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

Under data protection law, you have certain rights regarding your personal data. These include the right to:

●Access: Request a copy of the personal information we hold about you.

●Rectification: Request corrections to any inaccurate or incomplete personal information.

●Erasure: Request that we delete your personal information, subject to certain legal exceptions.

●Restriction of Processing: Request that we restrict how we process your personal information in certain circumstances.

●Data Portability: Request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.

●Object to Processing: Object to our processing of your personal data, particularly where we rely on legitimate interests as the basis for processing.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

●Email: bookings@stor-eze.co.uk

●Phone: +44 (0) 7877821771

We take your privacy seriously and will respond to your enquiry as quickly as possible.

By using our website or renting a container from us, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.